We, at CertsChief work day and night to help to master your professionals’ skills through this certification. CertsChief offers quality products that develop comprehension of actual exams that candidates may face. “Demo” of every product that we provide is highly recommended so that you always know what you’re getting.

Avail Our Money Back Guarantee

We offer a full refund if you prepare with our products and do not pass the examination. We will refund your payment in full, no questions asked. We are offering this guarantee because we have complete confidence in our flawless preparation material. We ensure you that CertsChief products are free of defects and that we deliver on our promises. It is self-evident that we cannot be held liable for the candidate’s errors, such as failing to attempt the exam.

Thus, in order to protect ourselves from fraudulent refund claims and to provide the best possible service to our loyal customers, we have developed a policy in this area, which we would like to share openly with all our customers and visitors, as it is in your best interest.


Email Address For Refunds

Our email address for refunds is You will either receive a refund or be recommended to purchase a new product that will assist you in passing your exam. Within 7 business days, we’ll reimburse your money.



Here is our simple and easy to follow refund procedure:

  • Send us a message Copy of your Result/Score Report that has been scanned.
  • Order the quantity of the product you purchased from us.
  • Send us a scanned copy of your certification exam’s “enrolment slip”; we need to know when you registered for the exam.
  • Name and method of payment


Payment Refund Policy:

Candidate must have studied our materials for at least 7 days in order to ensure they’re prepared for the examination.

  • No, he/she wasn’t absent because of personal problems.
  • As a result of the defective product we supplied, Candidate failed.
  • You shopped with us in the last 90 days.
  • Exam guarantee does not apply to exams offered online without a proctor.
  • Bundle purchases and refunds do not qualify for the refund option.
  • Old Exam Products. Our outdated Products are no longer supported or updated by CertsChief and we will not entertain any claims.
  • For some exams, we do not offer a guarantee policy.
  • former exam For customers who use our current product to take the retired exam.

We try our level best to provide you with effective and easy preparation material, so, you can pass the certification exam in single attempt. If not, you are free to take your money back!